Help & Info

Delivery

When will I receive my order?

Products are made to order. Production usually takes 2–7 business days before shipping. Typical transit time is 3–4 business days within the United States and 5–15 business days internationally. Most U.S. orders therefore arrive approximately 5–11 business days after purchase. These are estimates, not guaranteed delivery dates; customs and carrier delays can extend delivery.

Available shipping methods and shipping charges are shown at checkout before payment.

Where will my order ship from?

Printful produces and ships our made-to-order merchandise on behalf of The Grammar Police. The fulfillment location depends on the product, availability, and delivery destination.

What do I need to know about ordering internationally?

Shipments outside of the USA may incur customs fees depending on the destination country. The fee may vary depending on your order value, country limits, and other factors based on the product itself. End recipient is responsible for these fees.

We highly recommend including your phone number in the order when ordering internationally – this will minimize the risk of an order being lost in transit and make delivery of the order smoother.
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My order should be here by now, but I still don't have it. What should I do?

Before getting in touch with us, please help us out by doing the following:

Check your shipping confirmation email for any mistakes in the delivery address.

Ask your local post office if they have your package.
 
Stop by your neighbors in case the courier left the package with them.
 
Pro tip: Package theft is on the rise— ​ If you’re expecting a home delivery and you know you won’t  be home to accept it, use an address where you know you’ll be!
 
If the shipping address was correct, and the package wasn’t left at the post office or at your  neighbor’s, get in touch with us at [email protected] with your order number.
 
If you did find a mistake in your delivery address, we can send you a replacement order, but  the new order would be at your expense.
 

Orders

How are your products made? 

Our shop sells official merchandise for The Grammar Police language community. Products are made to order and fulfilled by Printful. Product pages describe the materials, sizing, and available options.

How do I track my order? 

You’ll receive a tracking link via email when your order  ships out. If you have any questions about your tracking or shipment, drop us a line at  [email protected]

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I received a wrong/damaged product, what should I do?

If an item arrives damaged, defective, mislabeled, or incorrect, email [email protected] within 7 days of delivery. Include your order number and clear photos of the item and packaging. Approved claims will be replaced or refunded.

Do not mail an item back unless we instruct you to do so. If a physical return is required for an approved defect claim, The Grammar Police covers the return shipping cost.

Product disclaimers

A temporary printing odor or light pretreatment residue may occur on freshly printed garments and can diminish with airing or washing according to the care label. If you suspect damage or a printing defect, photograph the item and contact us within 7 days of delivery before washing it. You do not need to wash a potentially defective item before reporting a problem.

Returns

What’s your return policy?

Because our products are made to order, we do not accept returns or exchanges for buyer’s remorse, incorrect size selection, or color preference. Damaged, defective, mislabeled, and incorrect items are covered by the 7-day reporting policy above. Nothing in this policy limits rights that cannot be excluded under applicable consumer law.

Do you offer refunds?

Approved claims for damaged, defective, mislabeled, or incorrect items may be resolved by replacement or refund. Email [email protected] within 7 days of delivery with your order number and photos. Approved refunds go to the original payment method; payment-provider processing typically takes 5–10 business days after approval.

Can I exchange an item for a different size/color?

We do not offer exchanges for size or color preference. Please review each product’s size chart and details before ordering. If the item received is mislabeled or differs from your order, email [email protected] within 7 days of delivery with your order number and photos so we can arrange an approved replacement or refund.

Any other questions?

Get in touch with us [email protected].